Terms & Conditions

Payment & Pricing

All prices quoted are in Australian Dollars (AUD)

VK Direct accepts Credit Card, PayPal and Direct Deposit as methods of payment.

Direct Deposit Account Details (Please note that payments may take 2-3 business days to clear as this is a manual process. Choose credit card or PayPal for instant payments):

Bank: Westpac
BSB: 034077
Account Number: 511840
Account Name: LJ Allemand Investments Pty Ltd

** When making a direct deposit, please ensure you enter your Order ID to ensure the payment can be matched to your order **

If using PayPal, choose PayPal during checkout and follow the prompts.

Change of Mind

If you have incorrectly ordered a product (which is assessed by us as resalable) then we would be happy to exchange it for you within 14 days providing the item is in its original condition and has not been used. Note, we’ll first assess the product to ensure it’s a resalable and notify you with a reply email.

Shipping & Delivery

All orders will be shipped via Australia Post or DHL. Your order will be shipped within three (3) business day after we receive payment, providing the items are in stock and ready for dispatch.

Estimated dispatch within 24-48 hours and Estimated Delivery 2-7 days for domestic customers, Australia Post has noted network delays in some areas.

Back Orders

We accept back orders on most items, orders will be filled based on initial order date. Depending on place of origin, some items may take up to 4 weeks to arrive in country, anything beyond 4 weeks and we will suggest an alternitive or refund your order.

Damage in Transit

Our merchandise is carefully packaged for shipment by our distribution team, however, we realise that damage during transit may occur despite these precautions. Please check all shipments when they are delivered for shortages or signs of damage. If you find a problem, reply to us via email. Even if the exterior cartons of your shipment appear undamaged, you should still unpack and examine the goods as soon as possible. Please do not dispose of any packing material until you have contacted us and are satisfied with your delivery.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of vkdirect.com.au or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by vkdirect.com.au and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays/pandemics/strikes/acts of god, for which we will not be responsible.