Warranty Information

Hardware Warranty:

The hardware warranty for modem boards, Raspberry-Pi boards and screens is 12 months from date of purchase.

NOTE: If you overtighten the antenna/s, alter or damage the hardware or wiring, apply a soldering iron, use a faulty power supply the hardware warranty is immediately void.

Power Supplies:

3 months warranty from date of purchase.


3 months warranty from date of purchase.

Micro SD Card:

3 months warranty from date of purchase.

Pi-Star Software: The software known as Pi-Star is supplied “as is” and is open source, no warranty or support is provided.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.